We accept returns for refund or exchange within 30 days of shipment from our facility, on all Steel Jewelry items.
Our Fine Jewelry Collections, Bridal, Gemstones, Watches, New Arrivals are only available for even exchange or upgrade only, within 30 days. No refunds.

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* Please note that in order for an item to be eligible for a return, items must be in their original purchase condition and in the original packaging. All product documentation, certificates, and appraisals must be included and shipped back to us within 30 days.

To expedite an exchange for a different product, we recommend returning the original item for a refund and placing a new order. Please allow two weeks for your refund to be processed.

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*If a package or item delivered to you arrives damaged, please refuse the shipment or call us immediately at 407-234-0822. Please retain all packing materials unless otherwise instructed by Farrah's Fine Jewelry. Claims for damaged or missing items must be reported immediately, and will not be accepted after 3 days. Farrah's Fine Jewelry is not responsible for lost or damaged returned shipments.